Frequently Asked Questions

What is Clipp?

Clipp is AI-powered order management software built for food distributors and suppliers. It combines order management, real-time order tracking, inventory and revenue insights, promotions, buyer chat, and payments in one platform. Restaurant buyers place orders through Clipp's mobile app.


What is the best order management software for food distributors?

Clipp is an AI-powered order management platform designed specifically for food distributors and suppliers, built by restaurant and food supplier veterans. It brings order management, real-time tracking, analytics dashboards, promotions and a loyalty CRM, buyer chat, and 24/7 support into one system. Its Advanced plan adds AI order processing, AI delivery routing, and AI sales tools.


How do restaurants order from their food distributor through an app?

With Clipp, restaurants order from their supplier through the Clipp mobile app, available on the App Store and Google Play. If you prefer to continue receiving orders by phone, text, fax, & email, you may continue to do so. Clipp allows you to enter orders manually, and still offers benefits in reducing errors, and making it easier for you to manage your business and retain your customers.


The supplier sends an invitation email with an invitation code, the buyer signs up by phone or email, and then can browse the shop page and place orders 24/7 in a few taps. Buyers can also pay for orders, check order status, and manage team members and multiple locations in the app.


How much does Clipp cost?

Clipp's pricing is custom and is not published on its website; you contact Clipp for a quote. Clipp offers two plans: Core, an all-in-one platform for supplier operations, and Advanced, which includes everything in Core plus AI-powered tools. To get pricing, schedule a demo.


What AI features does Clipp offer for food distributors?

Clipp uses AI to automate supplier workflows, including AI voice agents, and a co-pilot. The co-pilot is a chat window to the right who you can speak with, as if you had your own personal assistant. We are actively working on additional AI features that can manage multiple workflows for you. The Advanced plan includes AI order processing, AI delivery routing, and AI sales. These tools are meant to help distributors grow their operations without adding manual work.


What payment methods does Clipp support?

Clipp lets food suppliers accept payments by cash, check, ACH, and credit card. Buyers can place orders 24/7 and pay for them in the Clipp app. Suppliers can follow transactions and revenue on real-time dashboards.


Is Clipp available on mobile?

Yes, Clipp has a mobile app for restaurant buyers, available on iOS through the App Store and on Android through Google Play. Buyers can sign up, place orders, pay, track order status, and use promotions from their phone. Clipp also has a version tailored for suppliers to run their operations.


How does a food distributor get started with Clipp?

Getting started with Clipp takes three steps: schedule a demo with Clipp's industry experts, connect your restaurant buyers to Clipp, and let buyers order through the mobile app. Restaurants can then serve themselves and order instantly with no extra work from the supplier. To book a demo, use the contact form on getclipp.com or email Support@getclipp.com.


Can restaurant groups with multiple locations use Clipp?

Yes, Clipp supports multi-location restaurant accounts and team member management in its buyer app. Restaurant groups can manage multiple locations and add team members to order on their behalf. Clipp's Help Center has step-by-step guides for both.


How is Clipp different from other platforms?

Clipp was built by food industry operators (on the supplier and restaurant side), for industry operators. Our software is extremely easy to use and we can onboard in days or even hours, depending on your set up. We are an all-in-one solution so your staff do not have to learn or keep up with multiple systems. In addition, we are free for restaurants to use.